Ecommerce Development

Experienced ecommerce developers supporting long-term online growth 

Ecommerce website development services

A trusted ecommerce partner, capable of developing an ecommerce roadmap and supporting with ongoing enhancements to your online website, can empower you to drive more online growth and a better user experience. As an ecommerce development agency with over 15 years of experience, we’ve developed strategic ecommerce retainer services which help our clients achieve just that.  

Our ecommerce development retainers are perfect for any organisation wanting to make the most of their existing setup, rather than replatforming. If your ecommerce website is built on a platform such as Adobe Commerce, BigCommerce, or Shopify, and you want to make the most of your existing solution, we can help. 

 

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Transform your ecommerce capabilities

Retainer packages

Get ongoing access to our team of ecommerce experts, including a dedicated delivery manager to achieve your online goals and stay up to date.

Ecommerce Roadmaps

We create tailored roadmaps for your ecommerce store, helping you to optimise, grow and navigate change in a rapidly evolving online landscape.

24/7 Support & Ongoing Development

We provide proactive website support and monitoring 24/7 where required within a set of agreed SLAs.

Our ecommerce development retainer packages

Our ecommerce development retainers give you the reassurance that every month, you will have guaranteed development time and resources available to you, all aligned with your digital roadmap.  

They are designed to bring about ongoing improvement for your site, handle smaller scale projects that align to the time available, and, where relevant and appropriate, support with upgrades and/or site maintenance. You also get a dedicated delivery manager as a project management resource. 

Any recommended changes to site functionality or the delivery of new development pieces can be scheduled as a priority without undue delays or excessive lead-in times.  

You will also have a development roadmap. This will align with your retainer, your backlog tasks and your overall digital strategy.  

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What our ecommerce development retainers include

  • Dedicated delivery manager 
  • Guaranteed development hours 
  • Prioritised scheduling of work
  • Roll over of development hours (within the Quarter) 
  • Ability to top up hours (subject to resource availability) 
  • Site upgrades (where relevant and within available hours) 
  • Site maintenance (where relevant and within available hours) 
  • Development meetings and delivery management reviews
  • Strategic quarterly business development reviews and ecommerce consultancy 
  • Reporting on use of hours 
  • Phone support

Our ecommerce development packages

Depending on your requirements and ambitions, we have a selection of ecommerce development packages available for you to choose from: 

Inspire 20

20 hours monthly  

 

  Perfect for merchants who have lower levels of development requirements each month, typically focused on minor developments, aligned to quarterly sprints and relying mainly on quarterly reviews for strategic input. Delivery management will primarily be co-ordination of tasks with the ability to top up hours where required (subject to resource availability).   

Inspire 30

30 hours monthly  

 

 

Ideal for merchants with higher levels of development requirements that may stretch to mini projects. If you require delivery management to be more proactive and rely on more regular reviews or co-ordination of larger road maps, this retainer suits your needs.  

Inspire 40

40 hours monthly 

 

 

This is for merchants who have larger and more proactive road maps and typically more sophisticated websites with greater functionality or integration. Delivery management here will help manage multiple tasks and proactively communicate with your team more frequently.  

Let’s discuss your ecommerce requirements

An ecommerce development retainer with Williams Commerce can provide your business with the support it needs to grow online. 

We work closely with your team to set out a strategic path and share this journey with you, delivering continuous support that brings about tangible, positive results. 

Want to find out more? Get in touch today 

Do you have a project you need help with?

Join the global brands that trust Williams Commerce to accelerate their ecommerce. 

Check out our case studies or contact us for a free, no obligation consultation.