How to channel 2024’s ecommerce insights into effective strategies 

In 2024, the ecommerce industry experienced transformative changes setting the stage for what is likely to be an equally dynamic 2025. A strong understanding of emerging trends and the ability to apply lessons learned is vital to staying ahead in this fast-paced environment.   It’s easy to become immersed in a new strategy but taking the […]

Get the most out of machine learning in ecommerce

person clicking on machine learning brain

We have explored the potential of AI in ecommerce previously, but what about machine learning? It is now truly being harnessed by ecommerce businesses and organisations to enhance processes and decision-making.  If we think of AI as a broad topic of providing systems that can perform tasks that require human level intelligence, then we can […]

AI in ecommerce – where are we now? 

keyboard with ai button

Before looking at where we are with artificial intelligence (AI) in ecommerce, it’s worth looking at some definitions. AI might seem to have emerged in the last couple of years but has, in fact, been around for decades.  Artificial intelligence or AI covers a broad range of ‘smart’ technology that can respond to enquiries and […]

Can Generative AI Boost your PMax Campaign?

person tying on keyboard and using generative ai

Cameron Forbes Digital Marketing Specialist  When it comes to digital marketing, staying ahead of the curve is essential for success. Google continually refine its tools and platforms to make it easier for marketers achieve their goals. A recent update is the introduction of AI-powered features in Google’s PMax (Performance Max) campaigns, which aim to drive better […]

Looking ahead to the future of ecommerce – Insights from our Head of Consultancy

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Head of Consultancy, Tanya, brings you up to speed with the latest trends in ecommerce this year Tanya PeasgoodHead of Consultancy, Williams Commerce “In 2024, we’ll continue to see reluctance from companies to make wholesale changes to their ecommerce solutions as big investment is a hard sell in a tough market. There will be less […]

2024 Outlook – “Machine learning is driving personalisation.”

Desk with glasses, pen and data analysis charts printed on paper also displayed on tablet screen. Two males are shaking hands in the background.

Insights from Rob Williams, CEO at Williams Commerce We’ve had some interesting in-house discussions recently about the needs and experiences of our clients in 2023. They’ve given us food for thought about the ecommerce priorities for the coming year. Ecommerce platforms At Williams Commerce we’re platform agnostic, so we look carefully at our clients’ needs […]

From Questions to Stories: The Magic Behind ChatGPT

Chatgpt

From artists to students, ChatGPT has raised important questions about information, content and authenticity since its launch in November 2022. The Williams Commerce team took some time out for a ChatGPT Power Session to review the potential benefits and challenges. What is ChatGPT? ChatGPT is a chatbot created by OpenAI to interact with us conversationally. […]