Harvey Norman Case Study

Founded in Australia, the company provides customers with the latest in cutting-edge technology and innovation, consumer and commercial finance and lease packages, product care replacement options and technical phone support 7 days a week.  

Harvey Norman Business and Enterprise sought a solution to help provide customer specific catalogues and pricing for B2B business customers. The new solution also needed to integrate with the wider Harvey Norman group’s business systems. 

To meet its goals, Harvey Norman Business and Enterprise selected Williams Commerce’s sister company Cloudfy to deliver a SaaS B2B Ecommerce platform.  

 Providing customer specific logins, the new platform allows Harvey Norman’s customers to access unique product catalogues and buy items specific to their account. This might be school uniforms for specific schools, or technology as part of a framework agreement.  

Furthermore, integration into Harvey Norman global business systems enabled real time stock and order management. 

Harvey Norman Business and Enterprise now has a top-level B2B ecommerce platform to meet customer requirements with 24/7 global support. Cloudfy’s well-designed solution is also easy to use and proved rapid to deploy, allowing Harvey Norman to quickly make advancements to their processes.