Royal Botanic Gardens, Kew – new Adobe Commerce shop 

Celebrating the launch of Royal Botanic Gardens, Kew’s new Adobe Commerce shop Since onboarding Royal Botanic Gardens, Kew on Magento Open, we have worked closely with the team on a major new programme of work. We are proud to share that we have just launched the first stage of that work with a new website […]

2024 Google updates in retrospect 

2024 brought significant changes to Google’s search algorithm, reshaping the SEO landscape. From core updates to spam policy enforcement, the updates carried a profound impact on website rankings and organic search performance. Businesses and marketers had to adapt swiftly to maintain visibility. Let’s delve into the specifics of these updates and their implications for SEO […]

Williams Commerce become official ecommerce digital partner for Historic Royal Palaces 

Hampton Court Palace

Williams Commerce welcomes Historic Royal Palaces An independent charity, responsible for the management and conservation of six significant historic royal sites in the UK, Historic Royal Palaces (HRP) are a team of people who look after six of the most wonderful palaces in the world – The Tower of London, Hampton Court Palace, Kensington Palace, […]

New Shopify Plus Partner status achieved

A person in a suit shaking hands with another person, their arm is in shot and they are wearing a blue shirt.

New Shopify Plus Partner status unlocked We are delighted to announce that we have become a Shopify Plus Partner following the most recent changes to the Shopify Partner Program. Having worked more closely with Shopify throughout 2024 as we look ahead to the future of commerce and how we can help our clients embrace unified […]

How to channel 2024’s ecommerce insights into effective strategies 

In 2024, the ecommerce industry experienced transformative changes setting the stage for what is likely to be an equally dynamic 2025. A strong understanding of emerging trends and the ability to apply lessons learned is vital to staying ahead in this fast-paced environment.   It’s easy to become immersed in a new strategy but taking the […]

Get the most out of machine learning in ecommerce

person clicking on machine learning brain

We have explored the potential of AI in ecommerce previously, but what about machine learning? It is now truly being harnessed by ecommerce businesses and organisations to enhance processes and decision-making.  If we think of AI as a broad topic of providing systems that can perform tasks that require human level intelligence, then we can […]

We are a Hyvä Bronze Partner

Becoming a Hyvä Bronze Partner We are delighted to have become a Hyvä Bronze partner, as we continue to support our clients with innovative ecommerce solutions such as this one.   We’ve seen Hyvä continue to grow in popularity and have a transformational impact on Magento Open-Source ecommerce sites by improving performance and becoming the go-to […]

Double awards win for Williams Commerce and Gilson  

Tanya Peasgood, Kathryn Fletcher and Anthea Turner at Direct Commerce Awards featuring a banner with Gilson's logo, UK Ecommerce Awards Silver logo and Direct Commerce Awards logo

We are thrilled to have won two awards for our work with Gilson; Outstanding Evolution, Customer Experience, B2B at the Direct Commerce Awards 2024 and Silver in B2B Ecommerce Website of the Year at the UK Ecommerce Awards 2024.  Tanya Peasgood pictured with Kathryn Flecther, Gilson’s IS Manager Digital and presenter of the awards, Anthea […]

How to improve your checkout abandonment rate  

man buying things on his tablet

3 Steps to improve your checkout abandonment for Peak Season As Peak Season is just around the corner, now is a great time to review your checkout abandonment rate.  Online shoppers always expect a simple, convenient and seamless user experience. Whether it’s hidden or obvious, any barrier in your checkout process could make the difference […]

AI in ecommerce – where are we now? 

keyboard with ai button

Before looking at where we are with artificial intelligence (AI) in ecommerce, it’s worth looking at some definitions. AI might seem to have emerged in the last couple of years but has, in fact, been around for decades.  Artificial intelligence or AI covers a broad range of ‘smart’ technology that can respond to enquiries and […]

Why Hyvä has become the go-to Magento Open Source theme 

magento and hyva logo overlayed on an image of women working on laptop

Hyvä helps to improve performance and speed up development of new features for Magento Open Source ecommerce sites. It has become a popular choice with businesses looking for technical solutions or website redesigns.  Why is Hyvä becoming so popular? Magento is popular for its flexibility and scalability, even for the most complex projects. However, some […]

Adobe Commerce 2.4.4 to 2.4.7 updates and looking ahead to version 2.4.8 

adobe commerce logo overlayed on an image of women working on laptop

The vision for Adobe Commerce is to deliver an experience-led, data-powered and technology-enabled platform to meet modern needs. This includes creating faster ecommerce sites and improving tools to deliver personalised experiences at scale.  Adobe product upgrades and patches provide simple and predictable ways to make improvements and add new features. New functionality is available sooner […]